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Product Information:

Ordering & Return Information

Shipping Information - US

Shipping Information – International

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Product Information:

Does The Flex Belt® Produce Results?
Yes, it contracts the stomach muscles for all of users that use it as instructed helping to tone, tighten and strengthen. The technology used in the Flex Belt Belts has been clinically demonstrated.

One 6-week clinical study showed that:
• 100% of participants felt that their abs felt more toned and firm.
• 92.3% of participants felt the firmness of their abdominal muscles increased.
***Conducted by Dr. John Porcari, PHD - Professor of Exercise and Sports Medicine at the University of Wisconsin - La Crosse, 2008. Results compiled from a satisfaction questionnaire.

How Does the Flex Belt Work?
Here's how it works: The unique construction of the Flex Belt features three pre-positioned, medical-grade GelPads, covering the central abdominal muscles and external obliques.

Signals from the ab belt reach out to nerves where they are most concentrated.
These nerves branch out to reach all the abdominal muscles (not just those under the pads) causing them to relax and contract naturally, working all the muscles at the same time.

Is The Flex Belt® Safe?
Yes it is very safe. The Flex Belt® range carries the CE symbol and also conforms to the requirements of the Medical Device Directive (93/42/EEC). The Flex Belt® was also the first abdominal toning belt cleared for sale by the FDA (Food and Drug Administration) in the USA.
What does it feel like?
The sensation is pleasant and apparent. You will feel a mild pulsing sensation, followed by some tightening of the abdominal muscles. The muscles should contract smoothly, hold themselves in a tensed position for a few seconds and gently relax again.  You control how powerful the sensations are with the intensity controller.  The intensity goes from level 1-150.  As you get stronger, you will increase the intensity. 

How often do I need to use my Flex Belt?
Used daily you should see results in 4-8 weeks. Then use it 2 to 3 times a week to maintain the result.

Can I share my Flex Belt with my partner?
Yes of course. However – if more than one person intends to use the belts, we recommend ordering two belts and here is why:

  • The Gel Pads are placed on the belt according to your waist size.  If you share your belt, the Gel Pads will wear quicker as they will need to be re-positioned for your partner unless you are both the same size.
  • You will also need to change the Gel Pads much more frequently if you are sharing.  If you do chose to share your belt, you must order more Gel Pads on your first order because the first set won’t last long enough to see results between two people. 
  • You won’t be able to wear the Flex Belts together if you share.  A lot of people wear the belts together while taking walks, doing chores around the house etc….
  • If you order an additional belt while checking out, you receive a 25% discount on the second belt.   

Is There Any Discount for Ordering More Than One Flex Belt for a Friend or Loved One?
YES -- If you order an additional belt while checking out, you will receive a 25% discount on the second belt.  In fact – all additional belts after the first one are priced at 25% off.

How Much Does The Dual Body Workout Cost?
The Dual Body Workout costs $234.98 – a very affordable price for this type of medical grade technology, workout dvd and a guaranteed attractive stomach.

1 Dual Body Workout = $234.98
2 Dual Body Workouts = $469.96

What else do I need to do The Dual Body Workout™?
All you need in addition to The Dual Body Workout kit is a quality set of resistance bands. Resistance bands can be purchased at any quality sporting goods shop.

What are the Gel Pads?
The Gel Pads are medical-grade devices. Their unique coating adheres to your skin and helps conduct the impulses to your muscles safely and effectively. Their large size ensures the comfort of your training session. Gel Pads last about 30 sessions.  The success of your toning session relies on the quality of your Gel Pads. When it's time for new Gel Pads, be sure to order more at or right here on  When you are ordering your Dual Body Workout, you may order more Gel Pads to be sent with your order.  We highly recommend this so that you don’t miss a day of toning while waiting for new Gel Pads to arrive.  We recommend adding an additional 2-3 sets to your order. 

How Often Do I Need Change My Gel Pads?
With proper care, the medical-grade Gel Pads are effective for approximately 20-30 sessions.  When you are ordering your Flex Belt, you may order more Gel Pads to be sent with your order.  We highly recommend this so that you don’t miss a day of toning while waiting for new Gel Pads to arrive.  We recommend adding an additional 2-3 sets to your order. 
Should I Order More Gel Pads with My Order?
When you are ordering your Flex Belt, you may order more Gel Pads to be sent with your order.  We highly recommend this so that you don’t miss a day of toning while waiting for new Gel Pads to arrive.  We recommend adding an additional 2-3 sets to your order. 

Where can I purchase replacement pads?
You can always purchase your replacement pads from or by calling our friendly and helpful customer service team:
US Toll Free:

How Much Do Additional Gel Pads Cost?
Additional Gel Pads Cost:
1 Set = $14.99
2 Sets = $27.99 (a $2 savings)
3 Sets = $38.99 (a $6 savings)
4 Sets = $47.99 (a $12 savings

What are the other Flex Products for different body parts?
Your Flex Belt comes with the Flex Rechargeable Power Supply Unit that can be plugged into other Flex products for the buttocks (Flex Mini) and arms (Flex Arms).  This enables you to save money by adding different products to your order because you only need to pay for the power supply unit once.  After you place your Flex Belt order, you will be given the option to add these other Flex Products to your order.   Additionally, you will be able to use the Flex Rechargeable Power Supply Unit for new Flex products when they are released.  Click here to read about the other Flex Products.

What are the Terms of Your 2 Year Warranty?
This very fair warranty covers defects in manufacture that arise from correct use of the product in accordance with the product manual and instructions. In the unlikely event that a problem should occur with your belt, please call us for return information:
US Toll Free:

Please note that the warranty does not cover damage caused by abuse, misuse, accident, modification, moisture, extreme heat or cold, corrosive environments, high voltage surges from external sources or an unsuitable power supply, or to any product with an altered or defaced serial number. The warranty does not cover normal wear and tear on the Gel Pads.  Unless your belt didn’t work when you first received it, you will be responsible for the cost of returning the product for your replacement.  We recommend that you use a carrier that will track your shipment and insure your product's safe delivery. We cannot accept any returns sent C.O.D.

What is the deal with the free Bonus Materials that come with my Flex Belt Order — are there any catches?
The free bonus materials that come with your order are:

  • 30 Days Access to Our Patent Pending Online Meal Planning Technology (retail value is $50)
  • A One Year Subscription to Fitness, Elle or Maxim Magazine (retail value is $50)

These are just bonus materials that we are offering for a limited time to our customers. There are absolutely no catches. You will never be billed for the products and there are no strings attached. These are genuine gifts that you are entitled to when you order The Flex Belt. Please note that these are generous bonus materials which combined would regularly cost $100! The Flex Belt® Meal Planner is considered to be the most robust and advanced of its kind. And Fitness, Elle, and Maxim Magazines are Healthy Lifestyle titles filled with good recipes, exercise routines, fashion advice, and other good intelligent tips. We hope these bonus materials help you achieve your goals in losing weight and obtaining the slimmer more toned figure you desire. We thank our sponsors for participating in this limited time offer. Enjoy!***Magazine's Available for US Customers Only  

I have a pre-existing illness, can I still use a The Flex Belt® device?
If you have any of the following illnesses, you should not use The Flex Belt:

  • Heart problems, including people fitted with a pacemaker
  • Diabetes of the type which requires you to inject insulin
  • Cancer, particularly if you have cancerous lesions on your skin

I recently had a baby can I still use The Flex Belt?
You must wait at least 6 weeks after giving birth and 3 months after a caesarean before using The Flex Belt. This is to allow all scar tissue etc to heal fully before exercising the muscles. We would also recommend that you consult your doctor if you have any concerns.


Ordering & Return Information

What is your return policy?
All orders come with our famous guarantee so you have nothing to lose by trying this awesome advancement in toning technology. Any order can be returned for a refund for 100% of the product purchase price within 60 days from the date you place your order. No questions asked. Shipping, Handling, and Insurance are non-refundable. A Return Processing Fee of $9.95 will apply to all returns.

Can I call you to place an order?
Yes! Please call toll free . Our professional Customer Service Representatives are available .

US Toll Free:

Can I fax an order to you?
Yes! You can fax an order to us if you live in the United States. Please click here for a printable form.  After printing and filling out the order form, please fax it to .

Can I order using a money order?
Yes! Please click here for a printable form

What name will I see on my Credit Card Statement?
You will see a charge from ‘‘


Shipping Information - US

How soon will you ship my order?
When you order before 5:00 pm, Pacific Standard Time, your order will normally ship the next business day. Orders placed after 5:00 pm PST, or on Saturday and Sunday, will normally ship within two business days.

How long before my order arrives?
The following are approximate delivery times from the ship date:

Priority Mail – 2 to 4 business days
Express Mail – 1 to 2 business days

What do you charge for shipping and handling?
Priority Mail – $16.95
Express Mail – $39.95

Is the package discreet?
Yes. Your order is delivered in a plain package, with our name,, and your name and address.


Shipping Information – International

Do you ship internationally?
Yes, we ship to most countries. If your country is listed on the order page, we will ship to you. However, for some countries, we must require a money order or bank draft (US DOLLARS) in advance, and charge $29.95 (US) for shipping and handling.

What do you charge for shipping and handling?
For USPS International Parcel Post, the shipping and handling fee is $29.95 (US).

How long before my order arrives?
Most international orders are delivered in 5-8 business days.

Will I be charged a customs fee or tax?
Most countries today charge their citizens an import duty or tax. We are unable to determine this in advance, and you will be responsible for this cost.

Is the package discreet?
Yes. Your order is delivered in a plain package, with our name,, and your name and address.


Security & Privacy

Is your website secure?
Absolutely. Ordering on our site is safe and 100% guaranteed. We utilize the industry standard, state-of-the-art SECURE SOCKET LAYER CHECK-OUT system that is necessary to make shopping online perfectly safe. Your order information is delivered directly to us via a secure-session encryption process. Your information is scrambled before it is even sent to us, making it impossible for unauthorized individuals to access it.

What information do you collect?
We collect only the required information to process your order, such as your name, address, phone number (we will not call you unless there is a problem with your order), and credit card number.


Contact Us

Our professional Customer Service Representatives are available .

Phone US Tollfree:

Our promise to you
You will see results in a matter of 4-8 weeks. If you are not completely satisfied, we ask you to take advantage of our 60-day money back guarantee. This gives you ample time to see what Dual Body Workout will do for you.